Oversized Woollen Lapel Overcoat

Shipping Policy

Processing Time: Orders ship within 1-3 business days (excluding weekends/holidays).

Shipping Time: Orders are delivered within 3-12 business days for the UK and 7-14 for International.

Shipping Options: Standard and expedited shipping available; rates calculated at checkout.

Multiple Items: Items may ship separately; you’ll receive tracking for each shipment.

Shipping Confirmation: A tracking number will be emailed once your order ships (updates may take 24-48 hours).

International Shipping: Available to select countries. Customers are responsible for any customs fees.

Order Tracking: Use the tracking link in your confirmation email or log into your account.

Refund Policy

Returns: Return unused items for free in original condition with tags within 30 days of delivery for a refund or exchange.

Process: Contact returns@santinoapparel.com with your order number to get return instructions.

Shipping: Customers cover return shipping unless the item is defective, damaged, or incorrect.

Refunds: Processed within 3-5 business days after we receive your return (shipping fees non-refundable).

Exchanges: Contact us for exchanges; new items ship once returns are received.

For questions, email us at support@santinoapparel.com.